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SBA’s ombudsman can simplify fed agency problems


WASHINGTON – May 28, 2014 – The Office of the National Ombudsman helps small businesses that are facing unfair or excessive federal regulatory compliance or enforcement issues, such as repetitive audits or investigations, excessive fines or retaliation.

As an impartial liaison under the U.S. Small Business Administration (SBA), the Office of the National Ombudsman directs regulatory concerns to the appropriate federal agency for a high-level fairness review. It then helps to address those concerns, reduce regulatory burdens, and help small businesses succeed.

Congress established the Office of the National Ombudsman in 1996 as part of the Small Business Regulatory Enforcement Fairness Act. The Act ensures that businesses, small government entities and small nonprofit organizations have a means to comment if they experience unfair regulatory enforcement actions by federal agencies.

The National Ombudsman's efforts can help any small business, non-profit organization, or small government entity (population 50,000 or less) with a comment or complaint that directly involves a federal agency or federal regulation.

Steps for filing a compliant or comment with the National Ombudsman's Office

1. Visit

2. Complete the form as instructed:

  • Describe the enforcement, inspection or compliance taken by the federal agency and the results
  • Briefly state the specific action or outcome you're seeking
  • Provide documentation of the action taken if available, such as correspondence, citations or notices

3. Submit the form directly online or download the form and submit it by email, fax or regular mail:


Fax: 202-481-5719

Mail: U.S. Small Business Administration
Office of the National Ombudsman
409 3rd St, S.W.
Washington, DC 20416

SBA says the Ombudsman process isn't a substitute for any other action, "so you should continue to pursue all legal and administrative remedies you believe are in your company's best interest."

Questions about the complaint process may be directed to the National Ombudsman at (888) 734-3247 or via the email above.

© 2014 Florida Realtors®


Related Topics: Business