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Older adult transactions part broker, part therapist


NEW YORK – Aug. 7, 2014 – Older adults moving out of a long-time residence often view their real estate agent as a therapist – a general moving expert that understands buyers and sellers personal needs as the try to let go of homes that have a strong emotional attachment.

These agents many times take on the role of housekeeper, business advisor and diplomat. They help older clients with reverse mortgages, estate sales, and even packing and shipping their belongings.

"Senior move managers" can also be hired for about $40 to $60 per hour to assume the role traditionally handled by children or other family members.

"It's hiring junk removal, finding innovative solutions to helping them figure out what's valuable and what's not, helping them part with possessions without parting with the memory," says National Association of Senior Move Managers spokeswoman Jennifer Pickett.

Louise Phillips Forbes, a licensed associate real estate broker at Halstead Property in New York, says it's important for agents to treat older clients like their own mother or father. She even helps children clear out and prepare homes for sale after their parents die.

Source: New York Times (08/02/14) P. B5; Ellin, Abby

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Related Topics: Buyer services, Seller services