Take 5: Michelle Brassard

How Property Managers Can Handle — and Prevent — Conflicts

A property manager's job is to meet the needs of both the owner and the tenant, with the emphasis on the financial relationship with the owner. With a system in place, there is less room for conflict. Set standards with the owner in the beginning of the business relationship so there are no surprises. For example, discuss issues such as "wear and tear," fair housing laws and a system in which the owners will get paid their rental proceeds. Watch the video for more tips.