Family pressure complicates home sales for older owners
Listening to concerns, setting expectations early and giving homeowners room to speak can help agents guide sensitive family discussions about selling.
What are adult children to do when they're ready to talk listing dates but their parents aren't ready to make the move? Before anyone discusses a price, there’s another conversation to have: What does the homeowner want?
Chicago Compass broker Staci Yesner said in Inman that family pressure can pull agents toward the person making the most calls. But letting that person steer can damage trust with the owner before a listing agreement ever reaches the table.
“My job isn’t to convince her. My job is to help her decide,” Yesner writes.
Start with the worry
Some of the reluctance from older homeowners to sell comes from losing familiar routines along with familiar rooms, and a market analysis won’t settle those concerns.
Yesner recommends asking each person what worries them most, then repeating back what you heard. That gives everyone a chance to correct assumptions before they become disagreements.
Set expectations early, too: Family input is welcome, but the homeowner’s wishes need to guide the conversation. Establishing that process at the first meeting can prevent a later boundary from feeling personal.
Give the owner room to speak
Yesner also recommends meeting with the owner alone at least once.
Other ways to keep the conversation productive:
- Bring family requests back to the homeowner so decisions don’t arrive as surprises.
- Offer manageable next steps, such as organizing paperwork or visiting possible communities without committing to a move.
- Recognize when concerns about decision-making call for a doctor or elder law attorney.
Sometimes, progress means leaving the listing date blank. That patience gives families time to work through practical concerns and gives homeowners room to participate.
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